8 reasons why women are so important in disposition

Dispatchers are the most important link between customers, drivers and sales. They perform the tasks that even the most sophisticated and modern computers would fail at. It will hopefully be a long time before the dispatcher in logistics can be replaced by robots. In addition to the excellent service that our employees provide, many of our satisfied customers also value the personal contact - not least thanks to our charming employees. But according to an exclusive DVZ market survey, not even a fifth of dispatchers in German companies are female - so in this article we will show you why women are so important in this supposedly male domain.

Good office climate

in the team at the last World Cup . This can be interpreted in two different ways, but we probably all know what was meant. We see this similarly with regard to the good office climate. Many people probably don't even notice it, because you usually only become aware of something when it's missing. It is also the case that we are clearly aware that there are no women in the office. Because we men are alone for a few days a year and then things can get pretty tough. We all notice this and we immediately know what caused it: the women aren't here today! A very clear argument that women in scheduling are important for the great working atmosphere! And let's be honest, we wouldn't feel comfortable being alone among guys for long.

Attractiveness for applicants

What would you say as an applicant for an open position in a shipping company if you noticed that the only female person in the entire company was in the accounting department? If you're honest, that could be a reason to look elsewhere, right? But even if that wasn't a reason for you to withdraw your application, studies show that teamwork is strengthened by women and this can create competitive advantages.

Think better with women

The Süddeutsche Zeitung reports that, according to an American study, women have a positive influence on team performance. By the way, this is just a side finding from this study, because it was basically about developing solutions for various cognitive tasks. According to the researchers, gender is not the decisive factor, but rather the social empathy of the participants. Women are often much better able than men to recognize and respond to the emotions of other members.

More empathy

This competence is mostly assigned to women, who are therefore better able to respond to emotions. This is also a crucial success criterion for daily work in logistics. Because wherever goods are moved, we are always dealing with people. Every one of us has a bad day or makes mistakes. Many people then feel uncomfortable and could really use encouraging words at this moment. Women who apply this skill can help turn a bad day into a friendly one and the sun literally shines out of their eyes!

Heavy traffic – The truck is late

Of course, all logisticians promise to always be on time. But the reality is sometimes different, because traffic gridlock is sometimes unavoidable. Early warning is an important decision criterion for good customer satisfaction. And if there's a delay, it's a bit of a downer when you're informed about it by a friendly lady's voice.

The driver – stress, driving times and then that annoying customer

Today's truck driver is under enormous stress compared to the past. The electronic recording of driving times leaves no room for the old tricks. He is constantly monitored by modern track & trace systems and then has to be the company's figurehead for the customer. And there is this customer: No tension belt is good enough for him, he doesn't like any anti-slip mat and anyway - why isn't the truck washed when it drives into the yard? You can probably imagine what goes through the driver's head in such a situation. How beneficial can a nice conversation be with a lovely dispatcher who takes your frustration away?

Christmas party, cabbage tour or barbecue with colleagues – only half as much fun without women

What would a cabbage tour or company party look like without female guests? Maybe it would go like this: The men sit at the tables, drink and maybe come up with one or two stupid things. A little competition in between? Sure, how about arm wrestling? It doesn't take long until glasses break and the first argument breaks out. The presence of women can prevent such situations, although it can never be ruled out after excessive consumption of alcohol. In any case, everyone should be told that there are many reasons not to make out. You can find 10 good reasons for this here .

Women work more than men

Last but not least, according to the Federal Statistical Office, women work more than men . Statistically speaking, it also makes sense to stop women. And with it at the latest, any doubt should be cleared to put women in their company. A small downside for all fathers: According to a report by the Badische Zeitung, more than mothers. "The men do more work, but are not back professionally," says Bastian Roet from the professional association of German sociologists. Despite all the statistics, we should be grateful for our partners, whether man or woman. Because a lot can be recorded and presented in numbers, but the good feeling of having a partner at the side you love can be replaced by nothing, right?!

By the way: We have found that not only is our service above average, but also the number of female employees we have - at almost 40%, this is well above the German average. This prompted us to show you 7 reasons why, in our opinion, women are worth their weight in gold when it comes to disposition. We hope you enjoyed this post. We look forward to your comments!